You can trust that your order will be quickly processed and safely delivered.
We ship to worldwide. But in case of africa, first contact us. We ship everyday at business day, 17:00 time (Korea, Japan timeline).
We normally ship as soon as possible after order, but if ordered day is non-business day(saturday, sunday, holiday), maybe delayed as many days of those days. And global handdling time of 24 hours can be taken to process order.
In all cases, we take tracking number from shipping company.
Normally game soft orders will be sent using this envelope.
<Shipping options are 3>
All shipping fee varies related to good's weight.
1. International registered Airmail by S.Korea post office - tracking only possible about dispatching items, delivered fact at your country.
It takes approx 7-15 business days.
Fee start from $4.8. Whatever country you are from.
2. EMS - tracking possible, approx 3-5 business days.
EMS can't be used to ship to Italy and some Africa country. (Because of EMS's policy)
3. FedEx - tracking possible, approx 1-3 business days.
Fee varies from your country.
<How to trace my goods?>
[About shipping option 1 - International registered item]
You can refer tracking number and ems number at this site. http://www.koreapost.go.kr/eng/service/service02_06.jsp
1. go to that site
2. choose second menu at drop down menu (options are 3) , second menu's name is international registered item.
3. put tracking number at left blank and click search.
4. You can see result about dispatching the items.
5. After arrival in your country, you can refer the number at your country's post office's official website.
6. Please leave feedback to board or forum here when you got.
[About shipping option 2 - EMS]
Same with above. Just choose EMS at drop down menu.
EMS can be tracked all process form dispatching, delivering, to arrival, received fact.
[About shipping option 3 - FedEx]
- Please verify your mailing address,input your mobile phone number (especially when you choose EMS or FedEx) for smooth trasaction.
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The shippment of international airmail normally takes 7~15 business days to arrive but not gauranteed. (It depends on countries mailing system and custom process, france, argentina, brazil can takes some more days or week)
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Qwergame have no responsibility about buyer country's customs. Buyer have to take responsibility for custom tax, though in most cases you don't need to. If you need to specific declared cost, leave message on order or contact us.